Terms of Use

These Terms govern use of the AeraClara Systems website and its public information and inquiry features. References to AeraClara, we, us, and our describe the team providing this website. By using the website, you agree to these Terms. If you do not agree, please discontinue use. These Terms do not replace a signed purchase, distribution, service, or confidentiality agreement.

Website content is general product information, not medical advice, an engineering assessment, an infection-control recommendation, or a regulatory approval. Consult appropriately qualified professionals and the model-specific instructions before selecting, installing, or operating equipment. Review the Product & Safety Disclaimer for important limitations.

Displayed prices and annual operating budgets are informational and subject to confirmation in a written quote. An inquiry or quantity selection is not an order, acceptance of an order, or a payment. Annual budgets do not establish a subscription, billing frequency, or delivery schedule.

Availability, included components, installation, taxes, shipping, payment, returns, cancellation, service, and any product warranty are determined by the applicable written quote or agreement and applicable law. No return period, delivery commitment, or product warranty is created by these website Terms. Mandatory consumer rights remain unaffected.

Use the website lawfully. Do not attempt unauthorized access, bypass presentation passwords, interfere with availability, submit malicious code, impersonate others, or send misleading inquiries. Do not use the inquiry form to provide patient records, confidential medical information, payment-card information, account passwords, or other sensitive data.

Submit only information you have the right to share. You authorize us to use your inquiry to respond, evaluate your request, and maintain relevant business records, as described in the Privacy Policy. An inquiry alone does not create a confidential professional relationship or a nondisclosure agreement.

Website text, graphics, photographs, animations, trademarks, and other materials are owned by or licensed to their respective rights holders. You may view and reference public content for personal use or internal evaluation. Redistribution, resale, modification, or commercial republication requires permission except where law permits otherwise.

AeraClara and BIO-OX® branding remain the property of their respective owners. BIO-OX® is attributed in company materials to Digital Lighting Engineering & Design, LLC. Website statements do not assert granted patent status. Password access to presentations does not grant permission to publish, share credentials, or redistribute private materials; any separately agreed confidentiality obligations continue to apply.

The website uses third-party infrastructure and may link to external services. Those services have their own terms and privacy practices. We do not control external websites and do not guarantee their content or uninterrupted availability. We may update or discontinue website features, or restrict access in response to misuse or security concerns, subject to applicable law.

To the extent permitted by applicable law, website information and functionality are provided as available, without warranties regarding completeness, uninterrupted access, or suitability for a particular purpose. Product warranties, if any, are separate and governed by the relevant written agreement and law.

To the extent permitted by law, we are not liable for indirect or consequential loss arising from use of, or inability to use, this website. Nothing in these Terms excludes liability that cannot lawfully be excluded, including liability for fraud, intentional misconduct, or other nonwaivable rights. This provision does not limit protections required by consumer law.

Updated Terms will be posted with a revised effective date. Material changes apply prospectively, subject to applicable law. Please contact us first about website concerns so we can attempt to resolve them. These Terms do not impose mandatory arbitration, a class-action waiver, or a particular court venue. Where a provision is unenforceable, the remaining provisions continue to apply to the extent lawful.

For questions or requests for permission, contact the AeraClara team using the email below.